Shire’s Customer Service Portal – Update

Published on Tuesday, 20 May 2025 at 11:20:37 AM

Shire of Coolgardie wishes to advise from Monday, 26 May 2025 the Customer Service Portal will no longer be accessible to staff and residents.

Shire residents and ratepayers will still have access to report service requests online by completing an online form via Shire’s homepage: https://www.coolgardie.wa.gov.au/forms/customer-service-request/79

You can report any problem that you have with a Shire service or asset which may include:

  • Maintenance or repairs on damaged footpaths or roads
  • Maintenance or repairs in a park or reserve
  • Suggest improvements for a park or reserve
  • Graffiti or vandalism
  • Illegal dumping or waste that needs to be collected
  • Report a dog, cat or other animal
  • Report a fallen tree or branch
  • Report a traffic matter or road safety issue
  • Feedback or complaint

For all other methods of reporting to the Shire directly:

Street Address Kambalda Community Recreation Facility, Barnes Drive Kambalda
Coolgardie Community Recreation Centre, Sylvester Street, Coolgardie
Postal Address Po Box 138, Kambalda, WA, 6442
Phone (08) 9080 2111
Email mail@coolgardie.wa.gov.au
Office Hours Monday to Friday 8am to 4pm 

 

To report or request a service online please click here.

 

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